For more than 20 years, Boston ECR has enjoyed a reputation for responsive, professional service to the hospitality, fine dining, and quick serve restaurant industries of New England. Our location allows us to serve the service needs of clients in Eastern Massachusetts, Rhode Island, southern New Hampshire and southern Maine.

Boston ECR offers annual service contracts that give our clients parts and labor coverage, 24/7 availability, and -- most importantly -- peace of mind.

Call our Service Department at 617-787-9290 x119 for an appointment.

Boston ECR Service Rates1
Zone_ Distance (Miles)_ Business Hours3 After Hours_
Zone 1 0-25 $155 $205
Zone 2 26-40 $185 $265
Zone 3 41-55 $225 $325
Zone 42 56 + $235 + 0.50/Mile Round Trip $335 + 0.50/Mile Round Trip
Additional Labor4   $125 $185
Phone Support   $35 per 15min/per call $50 per 15min/per call
1 Service call rate includes travel to site and first ½ hour of labor; parts are not included.
2 Zone 4 is based on round trip travel to and from customer location plus minimum one-hour labor.
3 Business hours are Monday through Friday, 8:00am to 4:30pm
4 Billed in ½ hour increments.